Our customer testimonials

An absolutely outstanding company, Michele and Terry are amazing instructors and put you instantly at ease. I'd recommend them to anyone and everyone, they go above and beyond in every way - from booking dates around awkward shifts to listening to every concern you have and making sure you're as well prepared as you possibly can be going into the test. I'm almost sad to have passed my test now because I won't see you all again!

- Matthew Salmon

Hi you all just want to say a big thanks to you and especially bob What a gent that man is he took me from a novice driver and got me through my class 2 with the patients of a true professional and 1st time to bob you have done me proud.
Thank you again Bob you are the best!

- Neil George

Very friendly but at the same time professional family run company who work around your needs ie, weekend training courses. Achieved first time passes at both C and C & E level due to excellent instruction from Keith, Steve and Bob my instructors.

Happy to recommend K&W&Daughters Driver Training Services if considering taking LGV course.

Kind Regards

- Mark Howe

Dear Wendy, Just a note of thanks for the drive round refresher on the lorry. It was just right for me – both the instructor and the Volvo FM 7 lorry. I learned lots and have taken extensive notes on everything Bob told me.

Bob was patient, non-judgmental and inspired confidence (which I didn't feel). The refresher was well worth the money and I couldn't have just taken such a vehicle out on the road with the experience. I would have liked a short time reversing but as Bob said the driving was more important and seeing how I was improving I can testify to that.

Thank you for being so friendly and honest in your dealings and thanks to Bob – he was brilliant!

All the best,

- Clive

Thank you very much to you all for your patience in helping me to pass my HGV test.

Wendy you did a great job at being there advising at the end of the phone and to Bob & Terry for their calm and professionalism.

So proud of myself passing with only 2 minors!

Thanks again

- Sharon Uden

Hi Wendy, Keith and Bob

Well wot can I say from phoning you to ask about taking HGV C class to passing it took three and half weeks how bloody amazing is that. that is wot you call a service.

Thanks so much to Keith and Bob an outstanding job. It's not an easy thing to teach me hell it took two of them to knock it in and two days for me and that gear leaver to make friends.
hope to see you all again soon.

- Love Max. xxx

Dear Keith
I am writing to you in regards to my recent LGV training with yourself and bob.

I would just like to say a massive thank you in getting me through the training and passing the test first time. Seeing as I have never had any previous experience with a larger vehicle at all I found it quite daunting but was quickly assured and comfortable to drive and manoeuvre about very easily.

I put this down to the professionalism and dedication to your instructors and can't express enough how easy they made it for me.

Once again I thank you and wish you all the best in the future.
Kind regards

- Robert Johnson, Southend Airport Fire station

Hi Keith and gang,
thought I would send you guys an email just to say Thankyou for the fantastic service you provide in teaching your students, I felt really at home with Keith he makes you feel comfortable and at ease and gets you up to scratch in no time at all.

This is really a service you can count on.

Thanks guys!

- Jack Hobbs

Dear Keith & Wendy Nearly 4 years ago you taught my daughter Catherine to pass her C1 so that she could go to Uni and train to be a Paramedic.

I am happy to inform you that she is now fully qualified and working for the LAS in East London.

Once again many thanks for your help and I hope that you feel part of the team that has put another Life Saver on the streets of London.
Kind Rgds

- Andy Spiller

K & W Daughters has without doubt, provided a flawless service.
Extremely professional and helpful in making sure all my requirements are met. All employees have commented how informative and enjoyable the training has been with producing a high percentage of first time passes.
As a company looking for a LGV training provider, I would not hesitate at all in recommending K & W daughters.

- Brett Forde | Station Manager Blue Watch

Hi Keith, Wendy and Michelle,
Thankyou very much for your knowledgable training and advice you gave us with helping us pass our car and trailer test so quickly. We enjoyed every minute of the training we had with you, and we are now considering enhancing our road licences with futher training from yourselves so that we can drive HGV's aswell. We will definitely be recommending your services to family and friends.

Thankyou again, looking forward to seeing you in the very near future.
All The Best

- Ben and Laura-Jane Bennett

I was very happy with the training provided by Michelle, she put me at ease when I was driving and didn't give the impression she was watching every move I made (although she probably was) which would have put me on edge and made me nervous.

Michelle's instructions were very clear and straight forward it made driving all around mid Essex in the minibus fun, and thanks to Michelle I passed with a clear sheet which I was over the moon with.

I would certainly recommend Michelle and K&W & daughters training to others.

Many thanks

- Leanne Lockhart-Hawkins

Dear Wendy and Michelle,
Thank you so much for helping me pass my trailer test! I couldn't have asked for better people to guide me through the experience.

I found your company through a horse and hound forum tread, you were highly recommend so I gave you a call. I spoke to Wendy on the phone and she was so kind and helpful I felt at ease straight away - a previous company had told me after an £42 assessment drive I had to train for 3 days then take my test costing just under £1000. Wendy said I could do it in a day which was great news!

I spent the day with Michelle, who was lovely! She also made me feel very relaxed and confident. It was a very intense day but Michelle couldn't have been more thorough, she left nothing unexplained!

I was doing my test so I could take my horse for days out in the trailer, 4 days previous he had gone in for a life saving operation so the pressure was on for me to pass so I could bring him home if he recovered post op.

I was more nervous than I expected to be when my test started, I wanted Michelle back in the car! But I could here her in my head telling me what to do. An hour later I was told I had passed!! YAY! I can't thank Michelle enough for her patience, knowledge and encouragement that got me through that test.

I would highly recommend K and W and Daughters to anybody wanting to pass their trailer test, don't be fooled by company's telling you 3 days minimum is a must!

Thankfully I can say my horse is recovering well and is at home (thanks to a friend ) my trailer had a flat tyre the day he was discharged unfortunately, but once he's recovered the world is our oyster thanks to you guys!!!

Thanks again

- Nikki Costello x

I would just like to say thank you to you all for getting me through all my written and practical tests, and making it a very enjoyable experience.

I signed up to an agency today and gave you a great recommendation, hopefully they might send drivers your way in the future.

thank you again.

- Jaime Mason

I tried to write a testimonial on the website but couldn't work out how! So I thought I'd email instead.

Thank you so much to Michele for training me to take my minibus test, there is no way I would have passed first time with out her encouragement. She relaxed me when my initial nerves kicked in and helped me adjust to using the new vehicle on the roads. Before my test she kept me calm (before I was a bundle of nerves!) and built my confidence to take the test. She was also there when I got back to support me!

Also thank to Wendy for her patience and organisation when sorting out my training.

Thanks again!

- Becky

Dear Keith & Wendy,
I've been meaning to send you a christmas card but it's been hectic so i thought i'd send you an email instead.

I'd just like to say a massive thank you for everything you have done for me. Ever since day 1 you have been so helpful and made sure that i passed my C1 in the time i had allocated, without your kind words i would have still been panicking about getting it all done now! The service you provide is top notch and i have nothing to complain about, even help with finding a cheap place to have medicals done and providing all the details to get my licence back from the DLVA was great and i am so thankful.

Keith was brilliant with the training and made me feel confident and at ease within the first session. It was lovely to see him so passionate about what he does - coming up to the lorry after the test with a big smile and thumbs up, waiting to find out if i'd passed! It was a nice touch.

So a big thanks to you both, you provide such a friendly, helpful and caring service, i really appreciate what you have done for me!

Have a wonderful christmas and a happy new year!
All the best,

- Loren Archer

I just wanted to say a massive thank you for everything. From the start it was a pleasure, Wendy was so helpful arranging course times and test date. I met Bob who was extemely helpful and helped me to become familiar with the truck and driving the truck. I then met Keith and he took me for the last day and day of my test. He wasa so calm and relaxed and helpful. I felt confident and calm under his instruction.

On my test day I had one last lesson before taking my test. Keith was so friendly and positive and gave me reassurance. After my test when i got back Keith was there waiting to find out. When i told him I had passed he was so pleased and excited for me. It is thanks to his expert tuition that i felt comfortable with taking my test. I have thoroughy enjoyed my time with this company. I would highly recommend this company. They are professional and really helpful. They are genuinely interested and positive and really want the best for you.

Once again many thanks to Bob, and a special thanks to Wendy for her organisation of my course and tests. A massive special thanks to Keith who really helped me and gave me the confidence to pass my test!

- Lucas Williams

Hi Wendy
Just a couple of lines as promised.

Firstly thank you so much for arranging the HGV birthday experience for Rachel on 18/11/12.

Fortunately we were blessed with decent weather on the morning and she was thrilled with the surprise. Bob was great and took time to instruct and demonstrate many aspects of driving and handling an HGV all of which she took to almost immediately. The experience proved to be a great present which she thoroughly enjoyed, the beaming smile throughout gave it away. Thank you for creating the certificate which will serve as a reminder of a challenging but fun few hours. It was certainly great value for money, lived up to my expectation and well worth the long trip from Sussex to Essex.

Could you please thank Bob again for making the experience so special, even down to the Yorkie bar he presented Rachel at the end, a nice personal touch.


- Steve Miller

Hi Wendy,
I just wanted to write to thank you for such an excellent service your company have given me. Firstly when I first rang I found yourself very informative and friendly, you even personally brought the forms I need to apply for my medical to my home within the hour.

You kept me informed once I had booked my lessons, and I meet up with Keith who showed me the truck and we started on my lessons. I have never driven a Hgv before (not even started one up) within minutes Keith had me relaxed and confident. The following 3 lessons went so well and Keith was so patient and left me quietly confident from my test. Thanks to the fantastic work by Keith I sailed through first time with only 2 minors which is a credit to Keith.

The 1 thing that I have told countless people since is when I finished the test e examiner gave me the good news and I looked in my mirror to see keith looking at me with the "did you pass" look in his eyes and his thumb up in hope. I gave home the thumbs up in return and a big smile shone on his face. I thought to myself "what a lovely man, he really wanted me to pass first time"

Sorry for long letter but I'm just to pleased with your company

- Tony Grisedale, Blue Rock Construction

I would just like to say a big thank you to both Wendy and Keith for arranging and seeing through my recent LGV class 1 training and test.
I’m so glad that I bumped into your daughter at Chelmsford test centre a few weeks back. After telling her how I’d been ripped off to the tune of £1000 by an ‘LGV training company’ called ‘Quickpass’ (STEER WELL CLEAR OF THOSE COWBOYS) she gave me her business card and I gave Wendy a call. Best move I could’ve made.

After lending a sympathetic ear to the problem I was having with the other mob, Wendy took my details and within, I think about 15 mins she had called me back with a test date in Chelmsford (which is exactly what I wanted) and a date and times to start my training. Even though at very short notice I realised that I wouldn’t be able to train on one of the mornings and that the afternoon would be better, both Wendy and Keith didn’t hesitate in rearranging their schedule to accommodate me.

Keith, not only a very good, reassuring and very knowledgeable instructor, but also a genuinely very nice guy. Not only did I go on to pass my test first time but I also, after a few threats of legal action, eventually got all my money back from Quickpass. So it all turned out well in the end.

So thank you once again to Keith and his family and I shall certainly recommend you and your services to anyone looking for driver training in the future.

- Tony Phillips

I would just like to say a big THANK YOU for helping me get through my C1 both parts!! Bob was a great instructor, tip top 10/10!!!!

- Alice x

Hello i purchased the gift voucher for my brother Phil recently and i just wanted to tell you how much he enjoyed the experience, so many thanks for arranging that. I really think that could be a good thing to advertise for your business as i know that nobody else in the area is offering such an experience but, with your arrangement at Bradwell airfield, what a brilliant opportunity to gain some extra revenue !

Best wishes from a former student

- Mike Davies

Dear Keith and Wendy, I just wanted to write and thank you for organising such a great experience for me this morning with my Artic driving lesson. Probably the best birthday present I’ve ever received, I thoroughly enjoyed myself from start to finish. Really enjoyed chatting to you too, Keith, and I only realised when leaving the airfield that you had given me much longer at the wheel than was booked – that was very kind of you.

All the best with the business and thank you again for a superb and very memorable day. Best wishes,

- Phil Davies

Hi, just to say a massive thank you for helping me to pass my C1. Bob was a fantastic instructor and i would like to pass on my thanks to him. Also thank you to Wendy for all her organising. Once again thank you, now that I've passed I'll be starting my new job in the ambulance service in the next couple of months so thank you x

- Terri x

Thank you for all of your and your instructors help in teaching me the basic skills and knowledge to pass my Class 2 test. I now have an opportunity to make a better future for myself and the confidence to see it through. Thank you once again and i will definitely recommend you to anyone who wants to do the same as me.

- Mark

I'm sending a quick email to say "Thank You" for Terry taking my self on the "Refresher Course" today. He was calm and very reassuring in his style. Which made the practical drive fun! Also would like to say, I would definitely recommend your company to anyone who would be requiring training for LGV and the likes.

- Jas

Thank you very much for the excellent instruction that I had with the D1+E; your minibus and Trailer are in excellent condition. The instructor was great; his calm manner helped me put right the errors that I had previously. He also explained to me the structure of the test and what was expected of me (this had not happened with a previous company and I was given incorrect information). The two days prior to the test were very valuable, where your instructor took me round various roads and detailed the way that I should drive -- the fact that I drive a minibus during the week had given me a lot of bad habits; these were corrected.

On the day of the day of the test we arrived in good time after an hour of instruction; the cup of tea prior to the test was great.

Thank you Wendy and team for the way you instructed me and the way you handle people. I would recommend Keith Williams and Daughters to all drivers.

- Stephen

Hi, just to say a massive thank you for helping me to pass my c1. Bob was a fantastic instructor and i would like to pass on my thanks to him. Also thank you to wendy for all her organising.

Once again thank you, now that i've passed I'll be starting my new job in the ambulance service in the next couple of months so thank you x terri x

- Terri

I would just like to pass on my thanks to you for organisining my PCV training.
From my preliminary telephone enquiry I was impressed with the efficiency of Wendy, answering all my questions and then faultlessly arranging both the training, CPC and practical tests to fit in with my busy work schedule. Thanks also to Bob for being a patient, obviously vastly experienced, and an effective instructor. Without his help I doubt I would have managed a first time pass.

I would definately recommend K & W & Daughters to anyone looking to undertake PCV training.

- John

Just a short note to thank you for the Professional Service that you provided for me whilst pursuing my class C, which I passed last Monday And the very good instruction throughout the course from Keith, Hope to back soon to do the class 1

- Gary Barnes

"keith, just a big thanks for helping me get the result i wanted on monday. your calm attitude, patience & great teaching methods certainly helped in what first appeared to be quite a daunting prospect for the week.

its a shame you haven't got a testimonial section on your website so you could add my comments. I'll certainly be recommending your school & should i wish to go artic in the future u'll be seeing me again too.

In the meantime thanks again & very best wishes

- Mike Davies

Once again I just want to thank you for making this day so lovely and un-stressful !!

I cannot tell you how happy I am that I came today for my lesson !! You made in my mind a dreadful situation (in my mind ) very straightforward and I feel confident that I will be able to tow my trailer safely .

Thank you once again xx

- Claire Rowe

I consider myself to be a difficult student to teach (as do my former instructors), because I demand a high standard of instruction and interaction rather than just sitting down and allowing myself to be spoken at and simply criticised. Keith, did a marvelous job. The standard of driving he taught to and expected from me was high, but more importantly he communicated with me in a very clear, unrushed and constructive manner. Previous instructors took my mistakes as a chance to unleash colourful vocabularies at me, whereas Keith always made me feel like it was an opportunity to learn - this reduced my stress and improved my performance.

I'm also certain that driving Keith's clean and well maintained Volvo FL6 contributed to my success. The precise gearbox took much of the worry of the gear-change exercise away.

In the end, Keith took me from having failed twice at another school, to passing my 'C' test in just two days including the test, and (a month later) my "C+E" test took just another three days of training including the test.

Since gaining my C and C+E I have taken one rigid and two artic driving assessments for agency driving work. All have been passed with only minor comments (itself a testament to Keith), and I now drive artics on a regular basis for Sainsburys.

Thanks Keith

- Mike Montgomery

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